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James Shehan

AI Product Leader

I've spent about ten years in product and project management, and I now build AI products for regulated industries. At Right at Home, a senior-care franchise network, I built Connect, a voice AI sales-coaching platform, and took it from franchise pilots to a rollout across the network. Outside work, I built Ratify, an alcohol-shipping compliance engine.
James Shehan
1st
Full-time AI hire at Right at Home
51
Jurisdictions in Ratify: 50 states and DC

About

I joined Right at Home, a 480+ location in-home senior-care franchise network, in 2025 as its first full-time AI hire. Besides Connect, I'm product owner of the franchise portal, the one place every franchise office reaches the company's tools, and I stood up the Enterprise AI Governance Council. Two more AI products, an analytics agent and a policy knowledge agent for corporate staff, were built with the company's technology team.

Before Right at Home, I ran credit card integration programs at First National Bank of Omaha, managed an acquisition-integration workstream at Lincoln Financial Group and was the project manager behind two B2B SaaS advertising products at Sojern. I also spent five years running restaurant launches as a consultant. Together that is about ten years of product and project management, with Agile and waterfall delivery throughout, and I've served as the team's Scrum Master at First National, Lincoln Financial, Sojern and Right at Home.

Outside work, I build with Claude Code: an orchestrator session gives each work item its own coding agent, and multi-agent workflows build and then review the work. Across nine of my personal repositories, more than half the commits are co-authored with Claude.

I'm a PMP and a Certified ScrumMaster, hold Microsoft's Azure AI Engineer and Agentic AI Business Solutions Architect certifications and am working toward AWS Solutions Architect. I'm also a Certified Sommelier, with more than twenty years in hospitality.

Work Experience

Education & Certifications

Microsoft
Agentic AI Business Solutions Architect (AB-102)
View Credential
Microsoft
Azure AI Engineer Associate (AI-102)
View Credential
Amazon Web Services
AWS Certified Solutions Architect - Associate (SAA-C03)
Project Management Institute
Project Management Professional (PMP)
View Credential
Scrum Alliance
Certified ScrumMaster (CSM)
MIT xPRO
Full-Stack Web Development (MERN)
Creighton University
Bachelor of Science, Business Administration (Finance)

Skills

AI & Data
Multi-Agent Systems
RAG
LLMs
Snowflake
Product & Strategy
Solutions Architecture
AI Strategy
AI Governance
Product & Program Management
Agile & Scrum
Cloud & Infra
Azure
Amazon Bedrock
Docker
Engineering
Python
TypeScript
Next.js
PostgreSQL
SQL
Claude Code

Projects

One product built at work and five personal projects: what each one does, how it was built and what it taught me.

Connect: Voice AI Sales Role-Play

Connect: Voice AI Sales Role-Play

A voice AI sales-coaching platform I built alone at Right at Home: franchise sales representatives rehearse calls against AI buyers, and a separate AI grader scores each call.

Azure OpenAI Realtime
WebRTC
Python
Next.js
Azure Functions
Service Bus
Blob Storage
Cosmos DB
Snowflake
Bicep
Ratify: Alcohol Shipping Compliance Engine

Ratify: Alcohol Shipping Compliance Engine

A personal project: a compliance engine that tells alcohol producers where they can legally ship across all 50 states and DC, and cites the statute or refuses to answer.

FastAPI
Next.js
Supabase
Anthropic Claude
Citations API
Railway
Vercel
Vinny: AI Beverage Concierge

Vinny: AI Beverage Concierge

A personal project: a live AI wine and beverage concierge that recommends a bottle and says why, with search that matches on meaning and keywords and an MCP server other AI agents can query.

Next.js
TypeScript
Supabase
pgvector
Vercel AI SDK
Claude Sonnet 4.6
Cohere Rerank
MCP
Hive: Self-Hosted AI Agent Platform

Hive: Self-Hosted AI Agent Platform

A personal project: a self-hosted team of AI agents for my own research, email triage and scheduled jobs, with no public ports, sandboxed agents for outside content and a hard monthly spending cap. Paused.

OpenClaw
LiteLLM
Docker
Tailscale
Gemini API
1Password CLI
LUKS + TPM2
cloud-init
On the Lees: Private Network for Sommeliers

On the Lees: Private Network for Sommeliers

A personal project: a members-only, real-name network for sommeliers and wine professionals, live since June 2026, where the database itself decides what each member may read or write.

Next.js 16
TypeScript
Supabase
Postgres RLS
Zod
Vercel
Resend
Cloudflare Turnstile
Sentry
Vitest
Playwright
Backyard: Private Family Social Network

Backyard: Private Family Social Network

A personal project: a private, self-hosted social network for one extended family, where a grandparent gets in with one tapped link and no account. Pre-release.

Django 5.2
PostgreSQL 18
Procrastinate
Caddy
Docker Compose
Python
mypy (strict)
ruff
Playwright

Writing

Notes on building and shipping AI products: multi-agent architecture, retrieval, real-time voice and compliance systems.

Read the blogยท 6 articles

Get in Touch

Happy to talk about any of this work, from voice AI to governance to compliance software. Email is the fastest way to reach me.

jas32589@gmail.com